Organizational Behaviour for the Hospitality Industry:Pearson New International Edition

Première édition

VitalSource eBook (VitalBook) - En anglais 50,00 € DRM - Momentanément indisponible

Éditeur: Pearson Education
Auteur: Dr Jay Kandampully, - Pearson Education,
Langue: anglais
BISAC Subject Heading: JNF052000 JUVENILE NONFICTION / Social Science
BIC subject category (UK): YQN Educational: Citizenship & social education
Code publique Onix: 05 Enseignement supérieur
Date de première publication du titre: 22 novembre 2013
Subject Scheme Identifier Code: Classification thématique Thema: Enseignement : sciences humaines, sciences sociales

1. Customer Care

2. Communicating in Organizations

3. Understanding the Diverse Workforce

4. The Power of Teams in Hospitality

5. Group Problem-Solving and Decision-Making

6. Managing Time

7. Managing Stress

8. Promoting Creativity

9. Setting Personal and Professional Goals

10. Managing Conflict

11. Motivating Employees

12. Counseling Employees

13. Understanding Power and Politics in Organizations

14. Leading Hospitality Organizations