In this Section:
1) Brief Table of Contents
2) Full Table of Contents
1) Brief Table of Contents
Part I: Preliminaries to Interpersonal Messages
Chapter 1: Foundations of Interpersonal Communication
Chapter 2: Culture and Interpersonal Communication
Chapter 3: Perception of Self and Others
Chapter 4: Listening in Interpersonal Communication
Part II: Interpersonal Messages in Context
Chapter 5: Verbal Messages
Chapter 6: Nonverbal Messages
Chapter 7: Emotional Messages
Chapter 8: Conversation Messages
Chapter 9: Interpersonal Relationships
Chapter 10: Interpersonal Relationship Types and Theories
Chapter 11: Interpersonal Conflict Management
2) Full Table of Contents
Part I: Preliminaries to Interpersonal Messages
Chapter 1: Foundations of Interpersonal Communication
Chapter 2: Culture and Interpersonal Communication
Culture and Interpersonal Communication
Cultural Principles
Cultural Differences
Improving Intercultural Communication
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 3: Perception of Self and Others
The Self in Interpersonal Communication
Perception in Interpersonal Communication
Impression Formation
Impression Management: Goals and Strategies
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 4: Listening in Interpersonal Communication
The Stages of Listening
Listening Barriers
Styles of Listening Effectively
Listening, Culture, and Gender
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Part II: Interpersonal Messages in Context
Chapter 5: Verbal Messages
Principles of Verbal Messages
Confirmation and Disconfirmation
Guidelines for Using Verbal Messages Effectively
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 6: Nonverbal Messages
Principles of Nonverbal Communication
The Channels of Nonverbal Messages
Some Nonverbal Communication Skills
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 7: Emotional Messages
Principles of Emotions and Emotional Messages
Obstacles to Communicating Emotions
Skills for Communicating Emotions
Skills for Responding to Emotions
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 8: Conversation Messages
Principles of Conversation
Conversational Disclosure: Revealing Yourself
Everyday Conversations
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 9: Interpersonal Relationships
Advantages and Disadvantages of Interpersonal Relationships
Relationship Stages
The Dark Side of Interpersonal Relationships
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 10: Interpersonal Relationship Types and Theories
Friendship Relationships
Love Relationships
Family Relationships
Workplace Relationships
Online-Only Relationships
Relationship Theories
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features
Chapter 11: Interpersonal Conflict Management
What is Interpersonal Conflict?
Principles of Interpersonal Conflict
Conflict Management Stages
Conflict Management Strategies
Messages in the Media Wrap-Up
Summary of Concepts and Skills
Vocabulary Quiz
MyCommunicationLab
Special Features