1. Introduction to Quality Improvement
2. Lean Enterprise
3. Six Sigma
4. Fundamentals of Statistics
5. Statistical Process Control
6. Control Charts for Variables
7. Additional SPC Techniques for Variables
8. Fundamentals of Probability
9. Control Charts for Attributes
10. Acceptance Sampling.
11. Reliability
12. Management and Planning Tools
13. Experimental Design
14. Taguchi’s Quality Engineering
Appendix
Table A. Areas under the Normal Curve
Table B. Factors for Computing Central Lines and 3 Control Limits for S, and R Charts
Table C. The Poisson Distribution
Table D. Random Numbers
Table E. Commonly Used Conversion Factors
Table-F. Critical Values of T Distribution
Table G-1. Critical Values of F Distribution (a = 0.1)
Table G-2. Critical Values of F Distribution (a = 0.05)
Table G-3. Critical Values of F Distribution (a = 0.01)
Table H. Orthogonal Arrays
Selected Bibliography
Answers to Selected Exercises
Index