PART I. THE FOUNDATIONS
1. The Foodservice Industry
2. The Systems Approach
PART II. THE FUNDAMENTALS
3. Food Safety
4. Cleaning, Sanitation, and Environmental Safety
5. The Menu
PART III. THE OPERATIONAL FUNCTIONS
6. Purchasing
7. Receiving, Storage, and Inventory
8. Production
9. Service
PART IV. THE FACILITIES
10. Facilities Planning and Design
11. Equipment and Furnishings
12. Environmental Management
PART V. THE MANAGEMENT FUNCTIONS
13. Organizational Design
14. Human Resource Management
15. Leadership
16. Performance Improvement
17. Financial Management
18. Marketing
APPENDIX A. Principles of Basic Cooking
APPENDIX B. Foodservice Equipment
INDEX