Training in Interpersonal Skills: Pearson New International Edition
TIPS for Managing People at Work
6e édition
An applied approach to developing and practicing interpersonal skills. The sixth edition includes several new pedagogical tools–such as self-assessment quizzes, exercises, cases, etc.–and information on the importance and usage of social networking. Lire la suite
An applied approach to developing and practicing interpersonal skills.
By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.
The sixth edition includes several new pedagogical tools–such as self-assessment quizzes, exercises, cases, etc.–and information on the importance and usage of social networking.
Spécifications
- Éditeur
- Pearson Education
- Édition
- 6
- Auteur
- Philip Hunsaker, Stephen Robbins,
- Langue
- anglais
- Mots clés
- efficacité professionnelle, manuel, ouvrage en anglais, VitalSource
- Catégorie (éditeur)
- Manuels et lecture complémentaires > Efficacité professionnelle / Développement personnel
- BISAC Subject Heading
- BUS085000 BUSINESS & ECONOMICS / Organizational Behavior > BUS108000 BUSINESS & ECONOMICS / Research & Development *
- BIC subject category (UK)
- KJU Organizational theory & behaviour > KJMV6 Research & development management
- Code publique Onix
- 05 Enseignement supérieur
- Date de première publication du titre
- 01 novembre 2013
- Subject Scheme Identifier Code
- Classification thématique Thema: Théorie des organisations et comportement organisationnel
Classification thématique Thema: Gestion de recherche et développement (R & D)
VitalSource eBook
- Date de publication
- 01 novembre 2013
- ISBN-13
- 9781292033952
- Ampleur
- Nombre de pages de contenu principal : 384
- Code interne
- 1292033959
- Protection technique e-livre
- DRM
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Sommaire
I Self-Awareness
01. Skills: An Introduction
02. Self-Awareness: A Point of Departure
03. Self-Management: Clarifying Values, Setting Goals, and Planning
04. Applying Emotional Intelligence
II Communicating
05. Sending Interpersonal Messages
06. Listening and Reading Nonverbal Messages
07. Providing Feedback
08. Communicating Across Cultures
III Motivating
09. Goal Setting
10. Coaching, Counseling, and Mentoring
11. Empowering People Through Delegation
IV Leading
12. Politicking
13. Applying Leadership Style
14. Managing Change
V Teaming
15. Facilitating Teamwork
16. Valuing Diversity
VI Problem Solving
17. Ethical Decision Making
18. Creative Problem Solving
19. Resolving Conflicts
20. Persuading
21. Negotiating
Ressources Enseignant
En accès réservé, à télécharger
-
Instructor's Manual, Test Item File, PowerPoints