1) Brief Table of Contents
Chapter 1: What is Public Relations?
Chapter 2: Careers in Public Relations
Chapter 3: The Growth of a Profession
Chapter 4: Today's Practice: Departments and Firms
Chapter 5: Research and Campaign Planning
Chapter 6: Communication and Measurement
Chapter 7: Public Opinion and Persuasion
Chapter 8: Managing Competition and Conflict
Chapter 10: Reaching Diverse Audiences
Chapter 11: The Mass Media
Chapter 12: The Internet and Social Media
Chapter 13: Global Public Relations
Chapter 14: Corporate Public Relations
Chapter 15: Events and Promotions
Chapter 16: Government and Politics
Chapter 17: Entertainment, Sports, and Tourism
Chapter 18: Nonprofit, Health, and Education