Training in Interpersonal Skills: Pearson New International Edition

TIPS for Managing People at Work
6e édition

An applied approach to developing and practicing interpersonal skills. The sixth edition includes several new pedagogical tools–such as self-assessment quizzes, exercises, cases, etc.–and information on the importance and usage of social networking. Lire la suite

An applied approach to developing and practicing interpersonal skills.

By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.

The sixth edition includes several new pedagogical tools–such as self-assessment quizzes, exercises, cases, etc.–and information on the importance and usage of social networking.


VitalSource eBook (VitalBook) - En anglais 41,00 € DRM - Momentanément indisponible

Spécifications


Éditeur
Pearson Education
Édition
6
Auteur
Philip Hunsaker, Stephen Robbins,
Langue
anglais
Mots clés
comportement du consommateur, marketing, neuromarketing, Nudge
Catégorie (éditeur)
Manuels et lecture complémentaires > Efficacité professionnelle / Développement personnel
BISAC Subject Heading
BUS085000 BUSINESS & ECONOMICS / Organizational Behavior > BUS108000 BUSINESS & ECONOMICS / Research & Development *
BIC subject category (UK)
KJU Organizational theory & behaviour > KJMV6 Research & development management
Code publique Onix
05 Enseignement supérieur
Date de première publication du titre
01 novembre 2013
Subject Scheme Identifier Code
Classification thématique Thema: Théorie des organisations et comportement organisationnel
Classification thématique Thema: Gestion de recherche et développement (R & D)

PDF


Date de publication
04 septembre 2015
ISBN-13
978-2-3260-5167-6
Ampleur
Nombre de pages de contenu principal : 336
Code interne
F5167
Protection technique e-livre
DRM -Adobe
ONIX XML
Version 2.1, Version 3

ePub


Date de publication
04 septembre 2015
ISBN-13
978-2-3260-5168-3
Ampleur
Pages chiffres romains : 336
Code interne
F5168
Protection technique e-livre
DRM -Adobe
ONIX XML
Version 2.1, Version 3

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Sommaire


I Self-Awareness    
01. Skills: An Introduction     
02. Self-Awareness: A Point of Departure  
03. Self-Management: Clarifying Values, Setting Goals, and Planning    
04. Applying Emotional Intelligence    

II Communicating    
05. Sending Interpersonal Messages
06. Listening and Reading Nonverbal Messages    
07. Providing Feedback    
08. Communicating Across Cultures   

III Motivating
09. Goal Setting    
10. Coaching, Counseling, and Mentoring    
11. Empowering People Through Delegation   

IV Leading
12. Politicking  
13. Applying Leadership Style    
14. Managing Change   

V Teaming
15. Facilitating Teamwork
16. Valuing Diversity   

VI Problem Solving    
17. Ethical Decision Making    
18. Creative Problem Solving    
19. Resolving Conflicts
20. Persuading  
21. Negotiating  
 


Ressources Enseignant


En accès réservé, à télécharger

Instructor's Manual, Test Item File, PowerPoints

Compléments


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