PART ONE: INTRODUCTION
Chapter 1. Marketing Channels: Structure, Functions, and a Framework for Analysis
PART TWO: CHANNEL DESIGN: DEMAND, SUPPLY, AND CHANNEL EFFICIENCY
Chapter 2. Segmentation for Marketing Channel Design: Service Outputs
Chapter 3. Supply-Side Channel Analysis: Channel Flows and Efficiency Analysis
Chapter 4. Supply-Side Channel Analysis: Channel Structure and Intensity
Chapter 5. Gap Analysis
PART THREE: CHANNEL IMPLEMENTATION
Chapter 6. Channel Power: Getting It, Using It, Keeping It
Chapter 7. Strategic Alliances in Distribution
Chapter 8. Vertical Integration in Distribution
PART FOUR: CHANNEL INSTITUTIONS
Chapter 9. Retailing
Chapter 10. Wholesaling
Chapter 11. Franchising
Chapter 12. Supply Chain Management
Chapter 13. Legal Constraints on Marketing Channel Policies