Eric Falque est associé chez BearingPoint, cabinet leader en Business Consulting. Riche d'une  expertise de plus de 20 ans, il est aujourd’hui responsable firme du conseil en relation client. Il est l’auteur de nombreuses publications et leader du BearingPoint Institute, centre de recherche international dédié à promouvoir l’innovation et le leadership dans le domaine du management.

Eric Falque is a Partner at BearingPoint, a leading Business Consulting firm, where he is in charge of the Customer Management practice for the whole organisation. As a consultant for nearly 20 years, he has led several global customer centric transformation projects. He is the author of several publications and the leader of the BearingPoint Institute, an International Research centre dedicated to the promotion of innovation and thought leadership in the field of Management.